Frequently Asked Questions
1. Getting Started with LiveaboardIndonesia
Who Are We?
LiveaboardIndonesia.com is your gateway to unforgettable voyages across Indonesia’s breathtaking waters. As the leading platform for liveaboard adventures, we offer an extensive selection of 150+ vessels, covering diving, snorkeling, sailing, and more. Whether you’re looking for a private charter, open trip, or cabin booking, we connect you with the perfect experience tailored to your needs.
How Can We Help?
Planning your dream liveaboard trip has never been easier. Our team will help you find the most suitable boat and itinerary based on your preferred dates, duration, location, and leisure preferences—ensuring a seamless and stress-free booking experience.
Book a free session with our in-house travel expert today.
Meet Our Team of Experts
Our in-house travel experts are not just booking agents—they are seasoned professionals with hands-on experience in the liveaboard industry. Based in Indonesia, our team includes former cruise directors and destination specialists who have an in-depth understanding of the region, ensuring that you receive expert guidance every step of the way.
Explore Our Offerings: Browse over 150 liveaboard vessels on our website, with itineraries and prices to match a variety of interests and budgets.
Consultation: Contact us for a complimentary consultation to discuss your preferences and needs.
Booking & Payment: After confirming your booking with the operator, our team will handle arrangements from accommodations to shore excursions.
Trip Support: Our team offers on-trip support and values your feedback to continually improve our services.
Is there a way to arrange my entire travel itinerary through LiveaboardIndonesia.com?
Yes, we offer in-house travel agency services that cover not only your liveaboard trip but also land and air travel arrangements. We coordinate everything from domestic flights, accommodations, visa and additional tours or excursions, ensuring a seamless and hassle-free experience from start to finish.
What’s the best way to get to my liveaboard departure point?
Indonesia’s main liveaboard destinations are typically accessible via flights to Jakarta, Bali, or Makassar, with connecting flights to areas like Sorong, Labuan Bajo, or Ambon. Our travel agency will assist you with booking and logistics to make sure you arrive at your departure point with ease.
Why book with LiveaboardIndonesia.com?
Booking with us grants access to exclusive liveaboard experiences backed by local expertise. Our team monitors all aspects of your journey, offering peace of mind and resolving any issues that may arise.
What does LiveaboardIndonesia.com offer?
We provide liveaboard journeys across Indonesia, specializing in custom, high-end diving and cultural itineraries that showcase Indonesia’s hidden gems.
Is there a minimum trip length?
Yes, our minimum trip length is 3 days and 2 nights.
What happens if something goes wrong while I’m traveling?
We monitor your travel itinerary and offer support for any issues, keeping communication open for a worry-free experience.
2. Bookings
Is my booking final and confirmed as soon as I place my order?
No. We first verify availability with the liveaboard operator before confirming. This step ensures accuracy, as many dive operators work offline or without direct booking connectivity.
What do the prices include?
Each trip listing details inclusions and exclusions. If you have questions, reach out via our chat feature or at [email protected].
We do not charge anything for our services – You will get access to our travel expertise and knowledge, without being charged anything on top of the price of your liveaboard trip and / or travel arrangements.
3. Billing & Payments
What forms of payment do you accept?
We accept major credit cards and various alternative payment methods through secured platforms like Xendit and Flywire. We also accept bank transfers in multiple currencies
Do I get charged for placing inquiry?
No, submitting an inquiry is completely free of charge. Once you reach out, our travel experts will carefully review your request, double-check availability, and confirm all details before getting back to you with the best options.
You’ll only proceed with payment once you’re ready to book your perfect trip!
4. Changes & Cancellations
We apply the terms and conditions of each vessel operator we collaborate with. All the details will be provided during the booking and invoicing process.
How can I make changes to my reservation?
For reservation adjustments, reach out via chat or email, and our travel experts will assist.
6. About Our Destinations
We cover all destinations in Indonesia but these are our main destinations
- Raja Ampat
- Best Time: October to May.
- How To Get There : Sorong/SOQ
- Marine Life: Manta rays, sharks, pygmy seahorses, and endemic species rich coral reefs.
- Average Water Temperature : 28 degree Celsius
- Komodo National Park
- Best Time: April to November.
- How To Get There : Labuan Bajo/LBJ
- Marine Life: Manta rays, sharks, turtles, and vibrant corals.
- Average Water Temperature : 22 – 28 degree Celsius
- Banda Sea
- Best Time: September-November.
- Marine Life: HammerHead Sharks, Unique pelagic species and vibrant reefs
- Average Water Temperature : : 28 degree Celsius
8. Diving on a Liveaboard
How many dives are included daily?
Up to 3 dives per day, with additional dives upon request.
What certifications are needed?
Most trips require Open Water certification; some advanced sites need higher certifications. Check trip requirements for specifics.
Is dive insurance required?
Yes, dive insurance is essential and must cover all water activities.
We also strongly recommend travel insurance for added peace of mind.
Need help finding the right coverage? We’re happy to assist you in securing the best protection for you and your loved ones.
Are night dives available?
Yes, most liveaboard trips offer night dives, giving you the chance to witness Indonesia’s vibrant nocturnal marine life. However, availability may vary depending on the boat, itinerary, and location.
For detailed information on night dive options for your chosen trip, feel free to contact our travel expert!
Can I Get Certified Onboard? – Earn Your Dive Certification at Sea!
Yes, some liveaboard boats offer dive certification courses onboard, allowing you to complete your training while exploring Indonesia’s stunning underwater world. However, availability depends on the boat and itinerary.
To ensure the best option for your certification needs, contact us, and our team will double-check availability for you!
9. Non-Diver Options
Can non-divers join a liveaboard?
Yes! Non-divers can enjoy snorkeling, kayaking, beach excursions, and more while divers explore the ocean.
What activities are available for non-divers?
Snorkeling, kayaking, island visits, and cultural excursions are available, creating a memorable experience for all.
10. Essentials & Packing
What’s included in the liveaboard package?
Packages typically cover accommodations, meals, dive equipment, guide services, and transfers. Some items, like alcohol and land excursions, may cost extra
What’s the water temperature?
Temperatures range from 26°C to 30°C (79°F to 86°F); a 3mm wetsuit is recommended.
Are nitrox fills available?
Yes, most boats offer nitrox for EANx certified divers
What should I pack?
Reef friendly sunscreen, Pack swimwear, light clothing, sunscreen, personal dive gear, dive computer, and any medications. An underwater camera and dry bag are also recommended.
Are there cultural customs to observe in Indonesia?
Yes, especially when visiting villages or religious sites. Our guides provide tips on local etiquette to ensure respectful visits.
